Shipping Policy

A LEGAL DISCLAIMER

Last Updated: 23/09/25

At CARPE DIEM, we want to make sure your order gets to you quickly and smoothly. Below are the details of our shipping process, timelines, and costs.

PROCESSING TIMES

Orders are typically processed within [2–4 business days] after payment is received.
You will receive a confirmation email once your order has been shipped.
Please note that processing times may be longer during holidays, launches, or high-volume periods.

SHIPPING RATES AND DELIVERY TIMES

Domestic Shipping (within [Your Country]): Orders usually arrive within [3–7 business days] after shipping. Rates are calculated at checkout.
International Shipping: Delivery times vary depending on destination, typically [7–21 business days]. Customers are responsible for any customs fees, duties, or taxes charged by their country.
Expedited shipping options may be available at checkout.

TRACKING YOUR ORDER

Once your order ships, you will receive an email with tracking information so you can follow your package’s journey.

DELAYS

Carpe Diem is not responsible for shipping delays caused by the carrier, customs, or circumstances beyond our control (e.g., weather, strikes, or global events).

WRONG ADDRESS DISCLAIMER

Please ensure your shipping information is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.

LOST OR STOLEN PACKAGES

If your package is marked as “delivered” but you did not receive it, please contact the shipping carrier directly. While we’ll do our best to assist, Carpe Diem is not responsible for lost or stolen packages once they are marked as delivered.

CONTACT US

If you have any questions about shipping, please contact us at:
Email: thecarpediemcollective@gmail.com